Office 365: Enterprise usage doesn’t translate into enterprise value

Although enterprise subscribers to Office 365 typically use a large number of the in-the-cloud-and-on-premises suite’s components, only two – email and the Office applications – provide significant value, a recently-released survey showed.

The disconnect between usage and value was portrayed by research firm Gartner, which in mid-2017 polled more than 160 IT professionals to collect opinions on Office 365 in the enterprise.

“There’s a baseline of value to switching to the cloud, especially if things were expensive to manage [on premises],” said Craig Roth, a Gartner research vice president and the author of a report capitalizing on the survey. “But the real value comes when you start changing your work processes to take advantage [of Office 365] to its full extent.”

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Slack trials private shared channels, adds admin controls

Slack has talked of its high expectations for group chat channels, which it argues will replace email as the primary means of workplace communication by 2025.

While channels are becoming a popular method for internal communication, Slack also wants to push them as way to interact with external companies – and stakeholders, too.

With that in mind, the team messaging company has expanded its shared channel feature – unveiled as a beta trial at its first conference in September last year – to enable private conversations between workers at separate organizations.  A third of its paying users have now signed up for the beta, Slack said.

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